Terms Of Use


If you have any doubt about sizing and fit of Volta products, please feel free to contact customer support and we will try our best to resolve your query.


All orders over € 200,00 will be free shipped worldwide with UPS.

Orders under € 200,00
Italy Free
EU € 13,99
Extra EU € 23,99

If you are having trouble with your delivery, or are wondering the whereabout of your parcel, feel free to contact customer support at: store@voltafootwear.it

Product return for Italy:
Free return and replace
Product refund without delivery cost
Product return for other countries:
Return cost at your own expense
Free replacement or product refund without delivery cost

All customers are entitled to return their products within 14-days of receiving their order provided items are in original, unused and resell-able condition. We cannot be held accountable for returned items until we have received them.
Upon receiving your returned package, we aim to inspect, process and refund your return as quick as possible. We endeavor to process all returns within 7 working days of receiving, but this timeframe can extend during busy periods. 


Different duties and import fees will be requested by the courier before order final delivery.
If you refuse a shipment or fail to pay import fees from Volta Footwear, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Volta Footwear. This amount will be deducted from your merchandise refund. In the instance, the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.